About us
It was a scary experience to call Off The Record but the friendly and ressuring staff helped me to realise I could get the help I needed.
About us
Who we are:
Off The Record is a Croydon-based agency providing free support
to children and young people. We were set up in 1994 to help
young people going through tough times.
What we do:
At Off The Record we provide a range of free, friendly and
accessible support services for young people aged 14-25 who live,
work or study in the Borough of Croydon, including:
- Counselling:
a confidential service for young people.
- Compass:
a specialist service providing support to young people who are
refugees, asylum seekers and forced migrants.
- Young Carers
Project: free help, support and information for
young people aged 7-25 caring for a family member.
- Family Navigators: free support for
families in Croydon.
- Jump Start: a new service offering free
counselling to young people aged 11-21 who live, work or study in
Sutton.
- Community Development
Work: supporting the Black and
Minority Ethnic (BME) community to develop mental health
services
Click here to
find out more about our services and how they can help you
or contact
us.
What We Believe:
Our vision is
that we want you, as a young person, to be inspired to make choices
and decisions so that you can feel alive in your own
life.
To achieve this:
- We will always do our best to welcome you and we will be clear,
truthful and friendly
- We will always work hard to earn your trust, rather than to
expect it
- Whatever your race, culture, gender, sexuality, disability or
religion, we will respect and accept you
We will:
- Listen to you
- Understand and respect your wishes and beliefs
- Be humble and acknowledge any mistake we make
- Be helpful and supportive
- Challenge you to be the best you can be
How to get involved:
If you would like some support click here to find out more about how
our services can help you.
You can also contact us for a warm and friendly
chat about Off The Record and how we work.
