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Info for Professionals    Compass Logo

Compass is a Counselling Project for Croydon Refugees, Asylum Seekers and Forced Migrants aged 11 - 19.

About Compass

The Compass project was established in 2008 in response to the high level of unmet mental health needs and complex emotional difficulties experienced by young refugees and asylum seekers.  They are highly vulnerable to depression, Post Traumatic Stress, complex grief, suicide and self-harm.  We know young refugees and asylum seekers often fail to get the help and support they need due to a lack of knowledge or understanding about support available.  We have identified significant difficulties in accessing services, including practical, cultural and linguistic barriers.  Providing a service within a familiar setting greatly reduces these barriers and increases opportunities to signpost our clients to other services and agencies.

In the past year we have worked with 500 young people from 34 countries.  137 have received individual counselling and 363 participated in group work.

Our Counselling Service

Compass provides short-term individual counselling, usually between 6-12 sessions.  We are able to offer longer term support to clients in crisis or prolonged difficulties.  Counselling can be offered through interpreters if necessary. 
We prioritise services for new arrivals, age disputed young people and refused or destitute asylum seekers.  Approximately 65% of our clients are unaccompanied minors. 

Traffic LightsAn important aspect of our work has been the development of a culturally sensitive counselling service specifically addressing the needs of our clients.  We provide an opportunity to explore past or present issues confidentially, to identify needs and how these may be met, and to help our clients feel heard and accepted.  For many of our clients this is their first experience of counselling and we do not pressure them to talk about anything they don't want to.  We work with a wide range of mental health issues, including post traumatic stress, torture, complex loss, anxiety, self harm, depression, sleep issues, anger and suicide. 

Counselling can be helpful for young people who have witnessed traumatic events, conflict or violence before or during their journey to the UK. 

Interpreters

Interpreters can be provided if requested by the client.  This can be organised at any stage of the counselling process.  Clients are given the opportunity to change their interpreter if they wish.

Confidentiality

We believe that our clients have the right to talk confidentially about the issues that affect them.  We do not usually share information about the content of counselling sessions.  Counsellors working within schools or colleges may inform the staff about attendance and missed sessions.  They can also indicate the level of need/ difficulty assessed at the beginning and end of counselling. Again, they do not usually discuss the content of sessions. 

Exceptions to this are:
• If the young person asks us to share concerns or information with another professional
• If the counsellor feels the young person is at risk or indicates risk to another person
• If the counsellor is required by a court to disclose information

Making a Referral

If you feel someone would benefit from counselling, please talk directly to them first to see if they are interested.  Give them our Counselling Leaflet and discuss it with them.

These leaflets for young people can also be emailed or delivered on request. 

If the young person would like counselling, either contact Compass directly or email a completed referral form to compass@offtherecordcroydon.org.

Referral Form

If you are referring to a school or college service, the Referral Form can be given directly to the counsellor delivering the service. If the young person is aged 14 or over they must consent to counselling by signing a referral form. If under 14 then the school or social worker will need to obtain parental / carer consent and indicate this on the referral form before counselling begins.

Schools and colleges must be willing to identify a confidential space where counselling can take place.

Group Work

We also offer a variety of group work options.  We offer individual sessions to introduce the concept of counselling and the services that Compass and Off the Record provide.  We also have a six week programme exploring ways to understand and manage difficult feelings, discussing issues relating to loss and transition and sharing current difficulties.  This group can be adapted to young people's needs.

We run a weekly support group for refugee and asylum seeking boys which focuses on wellbeing through activities, developing peer support and accessing wider services.  This has provided more flexible support, reduced isolation and addressed wider wellbeing issues.  72 young people have accessed this group in the past year. 

We have two Year 6 support options for primary schools:

  • A mentoring scheme that encourages the development of self confidence, problem solving skills and empathy
  • Transition workshops to support the needs of Year 6 asylum seekers, refugees and new migrants moving to secondary school

There is a charge for our primary school services.

Training

Professional training is available to any organisation working closely with our client group.  Training covers the issues facing young Refugees, Asylum Seekers and Forced Migrants both in and out of school, the impact of loss and trauma and how these might present as mental health difficulties.  We provide information about potential shared experiences within this group and how the asylum process impacts on young people.  Specific training is available to explore specific issues such as self harm, depression or post traumatic stress. 

Click here to download our Information for Professionals leaflet.

For more information or to arrange a meeting please contact Compass.